Terms of Service

Last Updated: September 19, 2025

Pioneer Roofing Systems Inc. ("we," "us," or "our") provides commercial roofing services and operates pioneerroofing.com. These Terms of Service ("ToS") govern your use of our website, services, and emails. By accessing our website, requesting quotes, or using our services, you agree to these ToS.

1. Website Use

  • Eligibility: You must be 18 or older to use our website or services.

  • Permitted Use: Use our website to learn about roofing services, request quotes, or contact us, in compliance with applicable laws.

  • Prohibited Use: Do not engage in illegal activities, send spam, or disrupt our website (e.g., hacking).

2. Roofing Services

  • Quotes: Quotes are estimates, subject to change after project assessment. Formal contracts will detail scope and pricing.

  • Service Terms: Roofing services (installation, repair, maintenance) are governed by signed contracts. Additional work requires mutual agreement.

  • Payments: Payment terms are specified in contracts. Non-payment may lead to service suspension or legal action.

  • Warranties: Warranties are provided per your contract, subject to proper maintenance and excluding misuse or natural disasters.

3. Email Communications

  • Consent: Providing your email (e.g., via quote forms) implies consent for transactional emails (e.g., project updates) and, if opted in, marketing emails.

  • Opt-Out: Unsubscribe from marketing emails via the "Unsubscribe" link, processed within 10 business days per CAN-SPAM.

  • Email Footer: Emails include our address (8409 Terminal Road, Suite E, Lorton, VA 22079) and links to our Privacy Policy and this ToS.

4. Intellectual Property

Website content (text, images, logos) is owned by Pioneer Roofing Systems Inc. or our licensors. Do not copy or modify without permission, except for personal use.

5. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages from your use of our website, services, or emails. Services are "as is" except for contract warranties.

6. Indemnification

You agree to indemnify Pioneer Roofing Systems Inc. against claims or losses from your use of our services or violation of these ToS.

7. Termination

We may suspend or terminate your access to our website or services for violating these ToS or non-payment.

8. Governing Law

These ToS are governed by Virginia law. Disputes will be resolved in Fairfax County, Virginia courts.

9. Changes to These ToS

We may update these ToS, posting changes here with a new "Last Updated" date. Continued use implies acceptance.

10. Contact Us

For questions, contact:
Pioneer Roofing Systems Inc.
8409 Terminal Road, Suite E
Lorton, VA 22079
I.Need.Help@pioneerroofing.com
703-550-3600